If you need help with tree care, land clearing, or a site assessment, email is the fastest way to reach our team. We review all messages personally and aim to give clear, practical answers based on years of field experience.
How to reach us
Please send a detailed message to hello@lumberjacklandandtree.com. Include your location, a brief description of the work you’re considering, and any photos or property plans that will help us assess the situation. Photos taken from several angles and a note about access (driveway width, gates, overhead wires) speed up our ability to respond with useful guidance.
What we can help with
We welcome inquiries of these types:
- Free estimates — Request a written estimate for tree removal, pruning, stump grinding, land clearing, or brush management.
- Service scheduling — Ask about availability for routine maintenance or larger projects and tell us preferred dates or urgency.
- Site assessments — Send photos and site details if you’d like a preliminary recommendation or to schedule an on-site inspection.
- Commercial and municipal projects — We handle contracts for developments, utility line clearance, and property owners’ associations; include bid documents when available.
- Insurance and storm damage — For claims or storm-related work, include your insurer’s information and any claim numbers so we can coordinate directly.
- Advice and consultations — Questions about tree health, species recommendations, or best practices for land stewardship are welcome.
What we cannot handle by email
If you are facing an immediate hazard — such as a tree threatening power lines, a fallen tree blocking a road, or any dangerous structural damage — contact emergency services or your local utility company first. For time-sensitive hazards, email will not replace on-site emergency response.
Response time
We strive to reply within 24 business hours to most inquiries. During busy seasons or after major storms, responses can take up to 48–72 hours. If you don’t hear back within that timeframe, please resend your message with “Follow-up” in the subject line so we can prioritize it.
What to include for the quickest help
- Location: full address or GPS coordinates
- Scope: brief description of the job or concern
- Photos: current images of the tree(s), structure, and surrounding area
- Timing: ideal start date or urgency level
- Contact preference: if you prefer a phone call, list the best number and times to reach you
We value clear communication and safe, sustainable work. Email hello@lumberjacklandandtree.com with the details above, and a certified arborist or project manager will get back to you with next steps.